Shipping policy

SHIPPING POLICY

Thank you for shopping with Carpe Diem Apparel! We are an Australian-based brand committed to delivering quality products to our customers.

Processing Time

All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer shipping within Australia and internationally.

• Australia Standard: 5-10 business days
• Australia Express: 2-5 business days
• International Standard: 10-20 business days
• International Express: 5-10 business days

Print-on-Demand Products

Please note that our products are made to order through our print-on-demand partners (Printful and Tapstitch). This means each item is printed and shipped individually after your order is placed. Production typically takes 2-7 business days before shipping.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at carpediemapparelaus@gmail.com and we will work with you to resolve the issue.

Contact Us

If you have any questions about shipping, please contact us at carpediemapparelaus@gmail.com